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Terms of Service

Welcome to ElShamy Store. These Terms of Service govern your use of our website and your purchase of products from our online store.

1. General

By accessing this website or placing an order, you agree to these Terms of Service and to comply with applicable laws and regulations.

2. Products and Information

We aim to provide clear and accurate product descriptions, images, pricing, and availability. Product appearance may vary slightly depending on device displays, manufacturing updates, or product variants.

3. Orders

Submitting an order does not guarantee acceptance. ElShamy Store reserves the right to confirm, cancel, or refuse an order when necessary, including cases involving incorrect information, unavailable products, pricing errors, or suspected misuse.

4. Pricing

Prices displayed on the website are shown in the applicable store currency and may change without prior notice. The price confirmed during checkout applies to the order unless an obvious pricing or technical error has occurred.

5. Payment

Available payment methods are displayed during checkout. Customers are responsible for providing accurate billing, contact, and delivery information.

6. Shipping and Delivery

Orders are delivered according to the shipping options and estimated delivery information available at checkout or in our shipping policy. Delivery times may vary depending on location, courier operations, and circumstances outside our reasonable control.

7. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Customers should review the applicable policy before placing an order.

8. Product Use

Customers are responsible for checking product compatibility and following appropriate use and safety instructions. Stop using any electronic accessory or device if it becomes damaged, unstable, or unusually hot.

9. Website Use

You must not use this website for unlawful activities, interfere with its operation, attempt unauthorized access, or misuse website content or services.

10. Intellectual Property

Unless otherwise stated, website branding, text, layout, and original store content belong to ElShamy Store or are used with appropriate permission and may not be copied or redistributed without authorization.

11. Third-Party Services

Our store may use third-party services such as payment providers, delivery companies, applications, and external platforms. Their services may be subject to their own terms and policies.

12. Changes to These Terms

We may update these Terms of Service when necessary. The current version published on this page applies when you use the website.

13. Contact Us

ElShamy Store
Cairo, Egypt
Email: info@elshamy-store.me
Phone / WhatsApp: +20 1063160163